Terms & Conditions

Last updated: August 2025

Welcome to GAWG Group. By accessing or using our website www.gawg.group or our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.

1. Services

GAWG Group provides residential and commercial exterior cleaning, maintenance, and related services. All services are subject to availability, site inspection, and confirmation of scope.

2. Quotes & Pricing

  • All quotations are valid for 30 days unless otherwise stated.
  • Pricing may vary depending on access, property condition, or additional requirements discovered on-site.
  • Subscriptions and packages include defined services and bonus works as described at signup.

3. Payments

  • Payments for one-off works are due upon completion unless otherwise agreed in writing.
  • Subscription plans are billed monthly via direct debit or card payment.
  • Failure to make payment may result in suspension of services.

4. Cancellations & Contracts

  • Customers may cancel a booking with at least 48 hours’ notice.
  • Subscription packages may carry a minimum term if bonus works have been delivered early. If cancelled, the balance of bonus works will become payable.
  • GAWG Group reserves the right to cancel or reschedule works due to unsafe weather conditions or operational issues.

5. Liability

While every care is taken, GAWG Group will not be held responsible for pre-existing damage, wear, or faults at a property. Customers must inform us of any delicate, fragile, or sensitive areas prior to commencement of works.

6. Privacy

We handle personal data in accordance with our Privacy Policy.

7. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions, please contact us at support@gawg.group.